Store Policies

Overview

DCM Art Creations is committed to providing you with high-quality products and exceptional customer service. We prioritize your satisfaction above all else.

Order Processing

Please note that posters, prints, and canvas prints will be shipped together unless otherwise specified. Here are the processing times:

  • Fine Art Prints: All orders take 7-14 business days to process and ship unless mentioned otherwise in the item description.
  • Posters: All orders take 3-6 business days to process and ship unless mentioned otherwise in the item description.
  • Canvas Prints: All orders take 3-6 business days to process and ship unless mentioned otherwise in the item description.

Shipping

  • We promise to deliver your art pieces to you as soon as possible.
  • All our art pieces are made to order, and production usually takes 3-5 days. During busy periods, production times may be longer.
  • Shipping time may vary depending on the courier, but it typically takes up to 7 days.
  • Let us know if you need your artwork delivered sooner and we will do our best to accommodate your request.
  • We will provide you with a tracking number once your artwork has been shipped.
  • Our couriers will make every effort to deliver your artwork on time and in good condition.
  • If your artwork is damaged during transit, please contact us immediately, and we will do our best to resolve the issue.
  • We do offer international shipping. Please note that shipping times and costs will vary depending on the country and location. Contact us for more information if you’re interested in purchasing an art piece and having it shipped internationally.

Returns and Refunds

We offer a straightforward return policy. If you receive a defective or faulty product, we will gladly provide a full refund or exchange within 14 days of shipment. To initiate a return, please contact us to receive a return authorization number.

For products that are not defective or faulty, we still offer a full refund, but you will be responsible for the cost of shipping the item back to us. We encourage you to contact us if you have any questions or concerns regarding our shipping or return policies. Thank you for choosing DCM Art Creations for your art needs, and we look forward to serving you again in the future

Need Help?

Contact us at {email} for questions related to refunds and returns.